Privacy Policy — PlayOJO UK
Your privacy matters to us at playojo-gb.com. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and your rights as a UK data subject under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. PlayOJO is operated by Skill on Net Limited, which acts as the data controller for all personal information processed through this site. By using playojo-gb.com, you acknowledge this policy. If you have any questions, contact our Data Protection Officer at dpo@skillonnet.com.
Data We Collect
When you register and use playojo-gb.com, we collect the following categories of personal data:
- Identity data — full name, date of birth, username
- Contact data — email address, phone number, postal address
- Financial data — payment method details, transaction history
- Verification data — copies of ID documents and proof of address (KYC)
- Technical data — IP address, browser type, device identifiers, login timestamps
- Usage data — pages visited, games played, session duration, betting history
Cookies & Tracking
playojo-gb.com uses cookies and similar tracking technologies to operate the site, remember your preferences, and improve your experience. We use strictly necessary cookies (which cannot be disabled), as well as optional analytics and marketing cookies that require your consent. You can manage your cookie preferences at any time via the cookie settings panel on the site. For a full list of cookies used, see our Cookie Policy page.
Legal Basis for Processing
PlayOJO processes your personal data on the following legal grounds under UK GDPR:
- Contract performance — to provide you with gambling services and process your account
- Legal obligation — to comply with UKGC licence conditions, AML, and KYC requirements
- Legitimate interests — to prevent fraud, secure our platform, and improve services
- Consent — for marketing communications and optional cookies (you may withdraw consent at any time)
Data Retention & Sharing
We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure, as required by UK gambling and financial regulations. PlayOJO does not sell your data to third parties.
Who We Share Data With
We may share your data with trusted third parties strictly where necessary: identity verification providers, payment processors, fraud prevention agencies, and regulatory bodies such as the UK Gambling Commission. All third-party processors are contractually bound to protect your data in line with UK GDPR standards.
Your Rights
As a UK data subject, you have the following rights regarding your personal data held by PlayOJO:
- Right to access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — request deletion of your data (subject to legal retention obligations)
- Right to restrict processing — ask us to limit how we use your data
- Right to data portability — receive your data in a machine-readable format
- Right to object — object to processing based on legitimate interests
To exercise any of these rights, email dpo@skillonnet.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Security & Contact
PlayOJO implements industry-standard security measures including SSL/TLS encryption, two-factor authentication options, and regular security audits to protect your data from unauthorised access, loss, or disclosure. No data transmission over the internet is 100% guaranteed to be secure; however, we take all reasonable steps to protect your information. For all privacy-related enquiries, contact our Data Protection Officer at dpo@skillonnet.com or write to Skill on Net Limited, Office 1/5297, Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta.