Responsible Gambling at PlayOJO
At playojo-gb.com, we believe that gambling should always be fun, safe, and in control. PlayOJO is fully committed to responsible gambling in line with UK Gambling Commission requirements. We offer a range of tools to help you manage your play, and we actively promote awareness of problem gambling signs. Whether you need to set a spending limit, take a break, or speak to someone, our team and trusted organisations are here to help. You must be 18 or over to play — no exceptions.
Age Restriction: 18+
PlayOJO strictly enforces the legal minimum gambling age of 18 in the United Kingdom. We use automated age verification at registration and conduct further checks where necessary. If there is any suspicion that a minor has accessed the site, the account will be suspended immediately pending investigation. We support the use of parental controls such as GamBan and NetNanny to prevent underage access.
Player Self-Control Tools
playojo-gb.com provides a full suite of responsible gambling tools accessible directly from your account settings. These tools are free, easy to use, and take effect immediately or within 24 hours as required by UKGC regulations.
- Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
- Loss limits — restrict the total amount you can lose in a given period
- Session time limits — control how long you play per session
- Reality checks — receive reminders at intervals you choose
- Cool-off periods — take a short break of 24 hours, 7 days, or 30 days
Self-Exclusion
If you feel you need a longer break from gambling, you can self-exclude from playojo-gb.com for a minimum of 6 months, up to 5 years or permanently. Once activated, self-exclusion cannot be reversed until the chosen period expires. PlayOJO also supports GAMSTOP, the UK's national self-exclusion scheme, which allows you to exclude from all UKGC-licensed operators simultaneously. To enrol in GAMSTOP, visit gamstop.co.uk.
Warning Signs of Problem Gambling
Gambling becomes a problem when it stops being entertainment and starts affecting your finances, relationships, or wellbeing. Recognising the signs early is important.
- Chasing losses by placing bigger or more frequent bets
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family, or social commitments to play
- Feeling anxious, irritable, or depressed when not gambling
- Lying to others about the amount of time or money spent gambling
Help & Support Resources
You are never alone. PlayOJO encourages any player who feels their gambling is becoming harmful to reach out to one of the following free, confidential support services available in the UK.
- GamCare — gamcare.org.uk | National helpline: 0808 8020 133 (free, 24/7)
- BeGambleAware — begambleaware.org | Free counselling and advice
- Gambling Therapy — gamblingtherapy.org | International online support
- Samaritans — samaritans.org | 116 123 (free, 24/7) for emotional support
Our Commitment to Safe Play
PlayOJO's responsible gambling programme is overseen in accordance with UKGC Social Responsibility codes. Our team is trained to identify signs of at-risk play and may proactively contact players showing concerning patterns. All responsible gambling features on playojo-gb.com are provided free of charge. For direct support from our team, use the live chat or email support@playojo.com.